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Workshop on Persuasive Communication in Business

Internal Business Communication

  • Leadership-to-Employee Communication
  • Employee-to-Leadership Communication
  • Peer-to-Peer Communication

External Business Communication

  • Nuances of Persuasive Advertising
  • Nuances of Persuasion in Sales
  • Persuasive Public Relations
  • Persuasive Negotiation’s Skill

Three Pillars of Persuasive Communication

  • Ethos                        
  • Pathos
  • Logos 

Principles of Persuasive Communication

  • Clear Purpose
  • Audience Adaptation
  • Clarity and Simplicity
  • Logical Reasoning
  • Persuasion Techniques
  • Emotional Appeal
  • Humor
  • Liking
  • Call to Action  

Persuasive Body Language of Business Professionals

  • Nuances of Eye Expressions and Contact
  • Persuasive Facial Expressions
  • Persuasive Gestures and Postures
  • Persuasion through Handshake and Proximity
  • Nodding
  • Persuasive Personal Attire and Body Odor

Persuasive Paralanguage of Business Professionals

  • Tone                  
  • Voice Modulation
  • Articulation
  • Tempo
  • Fluency 

Evidence for Persuasive Communication

  • Statistical Data
  • Expert Opinion
  • Case Studies
  • Personal Anecdotes
  • Expert Research Studies
  • Visual Evidence
  • Testimonials 

Argumentation

  • Provide Compelling Evidence
  • Use Logical Reasoning
  • How to Refute Counterarguments?

Persuasion in Business Negotiation

  • Build Rapport
  • Anchor with First Offer
  • Use Silence as a Tool
  • Framing
  • Incremental Concessions
  • Win-Win Attitude

Persuasive Selling

  • How to Identify the Core Problem?
  • Present Solution
  • Persuasive Demonstration
  • How to Overcome Objections?
  • Persuasive Sales Closing 

Requirements for Workshop

  • Facility for PPT Presentation
  • Audio facility with Collar Mic
  • Writing Pad and Pen for each Participant
  • Photocopies to make sets of the workbook
  • Classroom settings of the training hall 

Contact

Professor Sanjay Saxena

School of Management Sciences

Varanasi, India

  • Mobile: +91-7408424211
  • Email: drsanjaysaxena@gmail.com
  • Website: www.smsvaranasi.com

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